Privacy Policy

Last Updated: June 26, 2025

Introduction

Welcome to Pawdi. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our mobile application and tell you about your privacy rights and how the law protects you.

Important Information

Who We Are

Pawdi is a pet food scanning and analysis service operated from Romania. We are the data controller responsible for your personal data.

Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at: support@getpawdi.com

The Data We Collect About You

Personal Data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you:

  • Identity Data: First name and last name
  • Contact Data: Email address
  • Usage Data: Information about how you use our website and mobile application
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Service
  • Pet Profile Data: Information about your pets including breed, age, weight, and dietary restrictions
  • Scan History: Records of products you have scanned using our service

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and maintain our Service, including to monitor the usage of our Service
  • To manage your account and registration as a user of the Service
  • To fulfill and manage contracts with you, including purchases and subscriptions
  • To contact you via email or other forms of communication regarding updates, informative communications, or promotional materials relating to our Service (unless you have opted out)
  • To provide you with personalized pet nutrition recommendations based on your pet profiles
  • To manage your requests and inquiries
  • To conduct business analysis and improve our Service
  • To detect, prevent, and address technical issues and security concerns

Disclosure of Your Personal Data

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, to contact you, and to process payments
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions
  • With Other Users: When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company

Security of Your Personal Data

The security of your personal data is important to us. We use commercially reasonable means to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Retention of Your Personal Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to your personal data
  • Rectification: You have the right to request correction of inaccurate personal data
  • Deletion: You have the right to request deletion of your personal data, subject to certain legal obligations
  • Restriction: You have the right to request restriction of processing of your personal data
  • Data Portability: You have the right to request transfer of your personal data
  • Withdraw Consent: You have the right to withdraw consent at any time where we relied on consent to process your personal data
  • Opt-out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us

You can exercise these rights through your account settings or by contacting us at support@getpawdi.com

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We will also notify you via email and/or a prominent notice on our Service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: